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Frequently Asked Questions

You can track your order using the tracking link sent by email after shipment. If you haven't received it, check your spam or contact us.

Our products are shipped from our warehouse in Europe. Delivery times vary depending on your country and the carrier chosen.

You have 14 days (or 30 for premium members) after receipt to make a return. See our Return Policy for conditions and procedure.

For information regarding subscriptions, please visit the subscription page .

You can write to us using this form or directly at info@pink-lady.eu

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